Orders
Browse our collections, select your size and color, and click "Add to Cart." When you're ready, head to checkout and complete your order using any of our accepted payment methods. You'll receive a confirmation email the moment your order is placed.
Orders can be cancelled or modified within 24 hours of being placed. After this window, your order may already be in processing and changes may no longer be possible. Contact us as quickly as possible at support@californiasouthernfashion.com and we'll do everything we can to help.
Email us immediately at support@californiasouthernfashion.com with your order number and the correct address. If your order hasn't shipped yet, we'll update it right away. Once an order has been dispatched, we're unable to redirect it.
You'll receive an order confirmation email as soon as your purchase is complete. If you don't see it within a few minutes, please check your spam or junk folder. Still nothing? Reach out to us and we'll resend it.
Shipping & Delivery
Most customers receive their orders within 5–8 business days from the date of purchase. Here's our standard timeline:
- Order cut-off time: 5:00 PM on business days
- Processing time: 1–2 business days (Monday to Saturday)
- Transit time: 4–6 business days after dispatch
Please note that delivery timeframes are estimates and may occasionally be affected by factors outside our control such as carrier delays or public holidays.
Shipping is completely free on all orders within the United States. No minimum order value, no hidden fees — free shipping, always. That's the California Southern Fashion standard.
At this time we ship within the United States only. We're working on expanding our shipping destinations in the future — sign up for our newsletter to be the first to know.
Yes! Once your order has been dispatched, you'll receive an email with your tracking details so you can follow your package every step of the way. You can also track your order directly on our Track My Order page.
While we always aim for timely delivery, occasional delays can happen due to high order volumes, carrier disruptions, or severe weather. If your order hasn't arrived within the estimated timeframe, please allow a few extra business days before contacting us. We're always happy to investigate on your behalf.
First, check with neighbors, building reception, or any secure locations nearby where it may have been left. If the package still cannot be located, email us at support@californiasouthernfashion.com with your order number and we'll investigate with the carrier right away.
Returns & Refunds
We accept return requests within 30 days of your order being delivered. Items must be unused, unworn, and in their original condition with all tags intact. To start a return, email us at support@californiasouthernfashion.com with your order number and the item(s) you'd like to return.
Once we receive your returned item and complete our inspection, your refund will be issued to your original payment method within 7 business days. Please allow a little extra time for your bank or payment provider to reflect the amount. You'll receive a confirmation email as soon as your refund has been processed.
For returns due to a change of mind or wrong size selection, return shipping costs are the customer's responsibility. We strongly recommend using a trackable shipping method, as California Southern Fashion cannot be held responsible for returns lost in transit.
If the item you received was damaged, defective, or incorrect, we will cover the full cost of return shipping.
Yes! Email us at support@californiasouthernfashion.com and we'll walk you through the exchange process. Please note that exchange shipping costs may apply unless the item was defective or incorrect.
We're sorry to hear that! Please contact us as soon as possible at support@californiasouthernfashion.com and include:
- Your order number
- A description of the issue
- Photos of the item and its packaging
Our team will review everything and arrange a replacement or full refund at no extra cost to you.
Sizing
Every product page includes a Size Guide link. We always recommend checking the size guide before ordering as sizing can vary slightly between styles. If you're between sizes, we generally recommend sizing up. Still unsure? Email us and we'll help you find the perfect fit.
Most of our styles run true to size. Where there are exceptions, this is noted in the product description. Our customer reviews also frequently include helpful sizing notes from real buyers — always worth a read before ordering.
Most of our styles are available from XS to 2XL. Sizing varies per style and is always listed on the individual product page. We are continuously expanding our size range — check back regularly for new additions.
No problem at all — simply initiate a return within 30 days of delivery and we'll process a refund or exchange. See our Returns section above for full details.
Products
We work hard to ensure our product images are as accurate as possible. However, colors may appear slightly different depending on your screen settings and device display. If you have any questions about a specific product before ordering, feel free to reach out — we're happy to help.
Some popular California Southern Fashion styles are restocked seasonally. The best way to stay informed is to sign up for our newsletter — you'll be the first to know about new arrivals and restocked favorites.
Yes! We offer automatic bundle savings that apply at checkout — no code needed:
- Buy 2 items → Extra 10% off
- Buy 3 items → Extra 15% off
- Buy 4 items → Extra 20% off
- Buy 5 or more → Extra 25% off
Simply add your items to cart and the discount applies automatically. Mix and match across all California Southern Fashion collections.
Contact & Support
Our support team is available Monday to Saturday, 9:00 AM – 5:00 PM.
Email: support@californiasouthernfashion.com
Phone: +1 (877) 703-6092
Contact Form: Visit our Contact Us page
We reply within 6 hours on business days — faster than any other California fashion brand. ⚡
California Southern Fashion is operated by FlowForge Commerce LLC, registered in the United States.
Registration Number: 981900917
Address: 1610 Capitol Ave 413 e172, Historic Hynds Building, Cheyenne, WY 82001, United States
Absolutely. Our store runs on Shopify — one of the world's most trusted e-commerce platforms. All transactions are SSL encrypted and we accept secure payment methods including Amazon Pay, Apple Pay, Google Pay, Shop Pay, Visa, Mastercard, Discover, and Diners Club. Your payment details are never stored on our servers.